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We believe that, as in everything else, you deserve the best in investing too. Therefore, we constantly strive to cater to all your financial needs with world-class products. If you need any information or assistance about a service or a product, please let us know. We are here to assist you.
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To Send Us Email
 
Enquiries:-
(custcare@idbidirect.in)
Information:-
(info@idbidirect.in)
Suggestion :-
(feedback@idbidirect.in)
Demat related Enquiries :-
(dp@idbicapital.com)
Demat related grievances :-
(dpredressal@idbicapital.com)
Merchant Banking and Corporate Advisory :-
(ib@idbicapital.com)
Stock Broking , Merchant Banking , Portfolio Manager related grievances :-
(redressal@idbicapital.com)
To Call us
 
Toll Free:
022-3913 5001,022-3913 5000, 1800 200 3388
(from other landlines and GSM) Standard charges applicable
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Timings :
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  Write to us (Please ensure that you provide us with the following details) :
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Customer Care - IDBIDirect.in IDBI Capital Markets & Securities Ltd., 6th Floor, IDBI Tower, World Trade Centre, Cuffe Parade, Mumbai - 400 005 India

Escalation Matrix –Stock Broking/PMS/MB/IA/RA

Details of Contact Person Address Contact No Email id Working Hours
Customer Care Mr. Vicky Borade 2nd Floor, Mittal court,
Nariman Point , Mumbai 400021 		022-43451518 custcare@idbidirect.in Monday-Friday 8:30 AM to 5:30 PM
Grievance Mr. Binayak Kandhway 2nd Floor, Mittal court,
Nariman Point , Mumbai 400021 		022-43451552 escalation@idbidirect.in Monday-Friday 8:30 AM to 5:30 PM
Compliance Officer (Stock Broking/IA) Mr. Pushkar Vartak 6th Floor, IDBI Tower,
Cuffe Parade, Mumbai – 400 005 		022-40691907 compliance@idbicapital.com
redressal@idbicapital.com 		Monday to Friday 9:30 AM to 6:30 PM
MD & CEO Mr. Kamal Kant Upadhyay 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691700 md@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
Compliance Officer (Merchant Banking) Ms. Amruta Lad 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691960 amruta.lad@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
Principal Officer (RA) Mr. Pravin Bokade 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691812 equityresearch@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
Principal Officer (Stock Broking) Mr. Pradeep Salunke 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691809 pradeep.salunke@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
Principal Officer (Merchant Banking) Mr. Subodh Gandhi 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691803 subodh.gandhi@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
Principal Officer (PMS) Mr. Aseem Saroop 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691818 aseem.saroop@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM

Escalation Matrix-Depository Participant


Details of Contact Person Address Contact No Email id Working Hours
Customer Care Mr. Vicky Borade 2nd Floor, Mittal court, Nariman Point , Mumbai 400021 022-43451518 custcare@idbidirect.in Monday-Friday 8:30 AM to 5:30 PM
Grievance Mr. Binayak Kandhway 2nd Floor, Mittal court, Nariman Point , Mumbai 400021 022-43451552 escalation@idbidirect.in Monday-Friday 8:30 AM to 5:30 PM
Compliance Officer Mr. Dharmendra Darji 5th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691762 compliance@idbicapital.com/ dpredressal@idbicapital.com Monday to Friday
9:30 AM to 6:30 PM
MD & CEO Mr. Kamal Kant Upadhyay 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-40691700 md@idbicapital.com Monday to Friday
9:30 AM to 6:30 PM
Registration of Complaints with IDBI Capital
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Address :       IDBI Capital Markets & Securities Ltd. IDBI House, 3rd Floor, ABC, G.S. Road, Guwahati - 781 005
 
Contact No :       0361-2450707/03613518902, 03612450709