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We believe that, as in everything else, you deserve the best in investing too. Therefore, we constantly strive to cater to all your financial needs with world-class products. If you need any information or assistance about a service or a product, please let us know. We are here to assist you.
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To Send Us Email
 
Enquiries:-
(custcare@idbidirect.in)
Information:-
(info@idbidirect.in)
Suggestion :-
(feedback@idbidirect.in)
Demat related Enquiries :-
(dp@idbicapital.com)
Demat related grievances :-
(dpredressal@idbicapital.com)
Stock Broking , Merchant Banking , Portfolio Manager related grievances :-
(redressal@idbicapital.com)
Escalation Matrix – Depository Participant
Escalation Matrix – Stock Broking
To Call us
 
Toll Free:
1800-22-3366, 022-3913 5001, 1800 200 3388
(from other landlines and GSM) Standard charges applicable
Timings :
8.30 am to 7.00 pm (Monday to Friday)
Timings :
8.30 am to 2.30 pm (Saturday)
  Write to us (Please ensure that you provide us with the following details) :
Full name
Account details - Client Code, Demat a/c No. Transaction id etc.
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A clear description of your requirement(s).

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Customer Care - IDBIDirect.in IDBI Capital Markets & Securities Ltd., 6th Floor, IDBI Tower, World Trade Centre, Cuffe Parade, Mumbai - 400 005 India

Escalation Matrix Stock-Broking

Details of Contact Person Address Contact No Email id Working Hours
Customer Care Mr. Binayak Kandhway 2nd Floor, Mittal court, Nariman Point , Mumbai 400021 022-43451552 custcare@idbidirect.in Monday-Friday 8:30 AM to 7:00 PM
Saturday 8:30 AM to 2:30 PM
Head of Customer Care Mr. Aseem Saroop 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171818 escalation@idbidirect.in Monday to Friday 9:30 AM to 6:30 PM
Compliance Officer Ms. Christina D’souza 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171907 compliance@idbicapital.com redressal@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
CEO Mr. Kamal Kant Upadhyay 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171801 md@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM

Escslation Matrix-Depository Participant

Details of Contact Person Address Contact No Email id Working Hours
Customer Care Mr. Binayak Kandhway 2nd Floor, Mittal court, Nariman Point , Mumbai 400021 022- 43451552 custcare@idbidirect.in Monday-Friday 8:30 AM to 7:00 PM
Saturday 8:30 AM to 2:30 PM
Head of Customer Care Mr. Aseem Saroop 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171818 escalation@idbidirect.in Monday to Friday 9:30 AM to 6:30 PM
Compliance Officer Mr. Dharmendra Darji 5th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171762 compliance@idbicapital.com / dpredressal@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
CEO Mr. Kamal Kant Upadhyay 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171801 md@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM


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Select Location:   
 
 
 
Address :       IDBI Capital markets & Securities Ltd .IDBI House, 4th Floor, ABC,G.S. Road, Guwahati - 781 005
 
Contact No :       0361-2450708