Open Demat Account Now
Markets
Offerings
Research
HNI Advisory
Trading platforms
Business Associates
Media Center
Customer Services
Track your Application
Contact Us Now

Do you have any questions? Don't hesitate to contact us.

Contact Us
 
We believe that, as in everything else, you deserve the best in investing too. Therefore, we constantly strive to cater to all your financial needs with world-class products. If you need any information or assistance about a service or a product, please let us know. We are here to assist you.
Our Alliances

To Send Us Email
 
Enquiries:-
(custcare@idbidirect.in)
Information:-
(info@idbidirect.in)
Suggestion :-
(feedback@idbidirect.in)
Demat related Enquiries :-
(dp@idbicapital.com)
Demat related grievances :-
(dpredressal@idbicapital.com)
Stock Broking , Merchant Banking , Portfolio Manager related grievances :-
(redressal@idbicapital.com)
Escalation Matrix – Depository Participant
Escalation Matrix – Stock Broking
To Call us
 
Toll Free:
1800-22-3366, 022-3913 5001, 1800 200 3388
(from other landlines and GSM) Standard charges applicable
Timings :
8.30 am to 7.00 pm (Monday to Friday)
Timings :
8.30 am to 2.30 pm (Saturday)
  Write to us (Please ensure that you provide us with the following details) :
Full name
Account details - Client Code, Demat a/c No. Transaction id etc.
Contact information (address, telephone number and e-mail address)
A clear description of your requirement(s).

We aim to respond to your feedback efficiently. You can expect a response within shortest possible time.

Customer Care - IDBIDirect.in IDBI Capital Markets & Securities Ltd., 6th Floor, IDBI Tower, World Trade Centre, Cuffe Parade, Mumbai - 400 005 India

Escalation Matrix Stock-Broking

Details of Contact Person Address Contact No Email id Working Hours
Customer Care Mr. Binayak Kandhway 2nd Floor, Mittal court, Nariman Point , Mumbai 400021 022- 43451552 custcare@idbidirect.in Monday-Friday 8:30 AM to 7:00 PM
Saturday 8:30 AM to 2:30 PM
Head of Customer Care Mr. Prasad Chitnis 6th Floor, IDBI Tower, Cuffe Parade, Mumbai 400 005 022-22171816 escalation@idbidirect.in Monday to Friday 9:30 AM to 6:30 PM
Compliance Officer Ms. Christina D’souza 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171907 compliance@idbicapital.com redressal@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
CEO Mr. Kamal Kant Upadhyay 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171795 md@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM

Escslation Matrix-Depository Participant

Details of Contact Person Address Contact No Email id Working Hours
Customer Care Mr. Binayak Kandhway 2nd Floor, Mittal court, Nariman Point , Mumbai 400021 022- 43451552 custcare@idbidirect.in Monday-Friday 8:30 AM to 7:00 PM
Saturday 8:30 AM to 2:30 PM
Head of Customer Care Mr. Prasad Chitnis 6th Floor, IDBI Tower, Cuffe Parade, Mumbai 400 005 022-22171816 escalation@idbidirect.in Monday to Friday 9:30 AM to 6:30 PM
Compliance Officer Mr. Dharmendra Darji 5th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022-22171762 compliance@idbicapital.com dpredressal@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM
CEO Mr. Kamal Kant Upadhyay 6th Floor, IDBI Tower, Cuffe Parade, Mumbai – 400 005 022 - 22171795 md@idbicapital.com Monday to Friday 9:30 AM to 6:30 PM


Locate Our Offices
 
Select Location:   
 
 
 
Address :       IDBI Capital markets & Securities Ltd .IDBI House, 4th Floor, ABC,G.S. Road, Guwahati - 781 005
 
Contact No :       0361-2450708